Privacy Policy

ECDreamSpaces Inc (“ECDreamSpaces,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, and related online channels.

ECDreamSpaces Inc provides dream space, storage, organization, design, and home improvement-related services for customers in South Florida, including the Fort Lauderdale area.

By using our website or submitting information through our contact form, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request more information, or submit a form on our website.

This may include:

  • First name
  • Surname / last name
  • Phone number
  • Email address
  • Message or project details
  • Any additional information you choose to provide

Our website may also display project photos, before-and-after examples, and service information. If you submit photos, project information, or other materials to us separately, we may collect and review that information to respond to your request.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your inquiry
  • Contact you about your project or request
  • Schedule a consultation or follow-up conversation
  • Provide information about our services
  • Improve our website, forms, and customer experience
  • Maintain business records
  • Comply with legal, security, or operational requirements

Submitting a form does not create a contract, guarantee availability, or confirm that services will be provided. Any project terms, pricing, scheduling, or scope of work must be confirmed separately in writing.

3. Contact by Phone, Email, or Message

By submitting your contact information, you agree that ECDreamSpaces Inc may contact you using the phone number or email address you provided regarding your inquiry.

We do not sell your personal information.

If we later offer newsletters, promotions, appointment reminders, or marketing communications, you may opt out of those communications as provided in the message or by contacting us directly.

4. Third-Party Tools and Service Providers

We use third-party tools to operate our website and manage inquiries. These may include:

  • HubSpot, including HubSpot forms and customer relationship management tools
  • Instagram, where we may share business updates, project photos, or related content
  • Other website, analytics, marketing, hosting, or communication tools that may be added in the future

Information submitted through our website form may be processed by HubSpot. HubSpot’s privacy policy is available here:
https://legal.hubspot.com/privacy-policy

Third-party platforms have their own privacy practices. We encourage you to review their policies when interacting with those services.

5. Website Analytics, Cookies, and Tracking

Our website or third-party tools may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve performance, manage forms, or support future marketing efforts.

These technologies may collect information such as:

  • Browser type
  • Device type
  • Pages visited
  • Referring website
  • General location information
  • Form interaction data

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. How We Share Information

We may share information only when reasonably necessary to operate our business, respond to your request, or comply with legal obligations.

This may include sharing information with:

  • Website hosting providers
  • Form and CRM providers, including HubSpot
  • Email or communication providers
  • Contractors, vendors, or service partners involved in responding to your project inquiry
  • Legal, compliance, or security professionals when needed

We do not sell your personal information.

7. Project Photos and Testimonials

ECDreamSpaces Inc may display photos of completed projects, design examples, or before-and-after transformations on our website or social media.

We will not intentionally publish personally identifying customer information, such as your full name, phone number, email address, or exact home address, without permission.

If you believe a photo or testimonial should be removed or corrected, please contact us at the email address below.

8. Data Security

We take reasonable steps to protect the personal information submitted through our website. However, no website, form, email system, or online platform can guarantee complete security.

Please avoid submitting sensitive personal information through the website form, such as financial account numbers, Social Security numbers, passwords, or other highly confidential information.

9. Data Retention

We may retain inquiry information, project communications, and business records for as long as reasonably necessary to respond to your request, provide services, manage customer relationships, maintain records, or comply with legal obligations.

10. Service Area

ECDreamSpaces Inc currently serves customers in South Florida, including the Fort Lauderdale area. Our website is intended for users located in the United States.

11. Your Choices

You may contact us to:

  • Ask what personal information we have about you
  • Request that we update or correct your information
  • Request deletion of your information, subject to legal or business recordkeeping requirements
  • Opt out of future marketing communications, if applicable

To make a request, contact us at:

ECDreamSpaces Inc
Fort Lauderdale, Florida
Phone: 954.505.1171
Email: contact@ecdreamspaces.com

12. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

14. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

ECDreamSpaces Inc
Fort Lauderdale, Florida
Phone: 954.505.1171
Email: contact@ecdreamspaces.com